İncir Visa Privacy Policy

1. Introduction and scope

This Privacy Policy explains the types of data we collect, the purposes for which they are used, how they are protected, with whom they are shared, and the rights you have when using our website. By visiting our website or using our services, you are deemed to have accepted this Privacy Policy.

2. Data we collect and sources

To run visa applications in full, we collect the following categories of data from you:

• Identity and contact data: name, surname, Turkish ID number, passport details, date of birth, email address, phone number and residential address.
• Financial and professional data: bank statements, income documents, employment documents, company information or student documents.
• Visual and biometric data: ID/biometric photographs that meet visa-application standards.
• Digital and transaction data: IP address, on-site browsing information, cookie records, log files, and request/complaint records.

3. Purposes of use

Your personal and sensitive data are processed only for the following purposes:

• Preparing visa application files, completing forms and submitting them to the relevant consulate/application centre
• Booking appointments, following up the process and providing consultancy services
• Performing the contractual obligations between you and the Company and running payment/invoicing processes
• Carrying out information-security processes and protecting the website infrastructure
• Meeting statutory retention and notification obligations

4. Data security and retention

İncir Visa takes all necessary technical and organisational measures to prevent unlawful processing of your personal data, unauthorised access to them, and to ensure they are kept securely:

• End-to-end encryption: all data sent through our website are protected with SSL (Secure Sockets Layer) encryption.
• Access limitation: only authorised staff handling the relevant visa file may access customer documents and personal data.
• Destruction of data: after the visa process is completed, documents other than financial and official records that must be kept by law (passport scans, bank statements, etc.) are securely deleted or destroyed in line with our internal data-destruction policy.

5. Sharing with third parties

Your data are never sold, rented or transferred to third parties for commercial purposes. They may be transferred only in the following cases:

• Official authorities and consulates: as required by the nature of the service, to the relevant country’s embassies, consulates and authorised visa application centres (VFS Global, iDATA, TLScontact, etc.) so that the visa process can be completed
• Legal obligations: in response to lawful requests from courts, law-enforcement and competent public authorities
• Infrastructure providers: with trusted technical partners that provide servers, email infrastructure or payment systems (only to the extent needed to deliver the service)

6. Cookies and analytics

We use cookies on our website to improve the user experience, analyse traffic and maintain security. You may refuse or block cookies by changing your browser settings; some site functions may then be limited.

7. Links to other sites

incirvisa.com may contain links to third-party websites such as official consulate sites or payment providers. İncir Visa is not responsible for those sites’ privacy practices or content. We recommend that you review their own privacy policies.

8. Changes to this Privacy Policy

İncir Visa reserves the right to update this Privacy Policy at any time in line with legal or service changes. An updated policy takes effect on the date it is published at incirvisa.com.

9. Contact

For any questions, requests or comments about this Privacy Policy or the processing of your personal data, you may contact us:

• Email: info@incirvisa.com
• Website: https://incirvisa.com