İncir Visa Notice on the Protection and Processing of Personal Data

1. Personal data we process

Personal data that may be requested from you during our services, or collected by automated means, include:

• Identity data: name, surname, Turkish ID number, passport details, date and place of birth, marital status, etc.
• Contact data: email address, phone number, residential address.
• Financial data: bank account details, income documents, payment and billing information.
• Professional and education data: employment status, occupation, workplace information, education history.
• Customer transaction data: visa application history, requests and complaints, service-use details.
• Transaction security and website-use data: IP address, log records, cookie data.

2. Purposes of processing

Your personal data are processed for the following purposes:

• Providing visa consultancy, running application processes, booking and following up appointments
• Contacting you and carrying out information and consultancy processes
• Performing contractual obligations and tracking finance/accounting operations
• Filing applications with competent authorities, institutions, consulates and embassies
• Ensuring website security and improving the user experience
• Meeting statutory record-keeping and reporting obligations

3. Recipients and purposes of transfer

Your personal data may be transferred, in accordance with Articles 8 and 9 of the KVKK and only to the extent necessary for the purposes above, to the following groups of recipients:

• The relevant country's consulates, embassies and authorised visa application centres (to complete the application)
• Service providers and business partners (infrastructure, IT, payment systems and logistics/courier firms)
• Competent public authorities and institutions (where required by law or legal requests)

Because visa applications are by nature filed with foreign representations, your data are transferred, with your consent and at your request, to the relevant foreign authorities and to secure infrastructure systems whose data centres are located abroad.

4. Method of collection and legal grounds

Your personal data are collected by automated or non-automated means through the application/contact forms on incirvisa.com, cookies, email, telephone and physical delivery of documents.

They are processed on the legal grounds set out in Articles 5 and 6 of the KVKK:

• Processing is directly related to the conclusion or performance of a contract
• Processing is necessary for the data controller to fulfil a legal obligation
• Processing is necessary for the establishment, exercise or protection of a right
• Processing is necessary for the legitimate interests of the data controller, provided this does not harm your fundamental rights and freedoms
• Your explicit consent (for special categories of data and transfers abroad)

5. Your rights under Article 11 of the KVKK

As a data subject, you have the following rights under Article 11 of the Law:

• To learn whether your personal data are processed
• To request information if they have been processed
• To learn the purpose of processing and whether they are used in line with that purpose
• To know the third parties to whom they are transferred in Turkey or abroad
• To request correction if they are incomplete or inaccurate
• To request erasure or destruction under Article 7 of the KVKK
• To request that correction, erasure or destruction be notified to third parties to whom the data were transferred
• To object to a result against you that arises solely from analysis by automated systems

6. Contact and how to apply

To exercise the rights above, you may submit your request in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller:

• By email: from your known email address to info@incirvisa.com
• In writing: by cargo/post, with a wet-ink signed petition, to İzzetpaşa Mahallesi, Ayazma Yolu Sokak, Emek Apartmanı, No: 35B, Mecidiyeköy – İstanbul